IDP Smart ID Card Printers
Sales | Supplies | Support
About IDP SMART ID Card Printers:
IDP Corporation is a leading company committed to improving photo identification issuance processes by creating the IDP SMART ID range of employee ID card printers and encoders that incorporate diverse and innovative technology. They have been designing and producing ID card printers since 2005 and are a subsidiary of IDIS Corporation, a worldwide leader in security CCTV technology.
IDP is a company that stands out for its high-quality products. These products are manufactured using ISO 9001-certified processes and the latest mechanical, electrical, and software technologies. IDP also provides superior technical support and warranties to its customers.
The SMART and WISE printers offered by IDP are of exceptional quality. They produce excellent color reproduction and high-security laminates. Moreover, they support the latest smart card reading and encoding. IDP’s printers offer encoding and reading options for contact, contactless, and magnetic stripe technology cards.
IDP’s printers are suitable for a variety of industries, such as healthcare, hospitality, and government. They are widely used for employee badges, student IDs, payment cards, access control cards, leisure membership cards, customer loyalty cards, and much more.
IDP’s mission is to make plastic card printing accessible and affordable to businesses of all types and sizes. They do this by offering simple, on-demand, customized printing solutions to their customers.
IDP Americas Warranty Summary
Please read the full details in IDP’s Standard Terms and Conditions of Sale.
Covered by IDP’s Advanced Replacement Warranty!
If eXpress badging is unable to resolve printer issues within an hour or so of troubleshooting, we will create a support ticket with IDP Americas directly. Some tickets may require further troubleshooting from IDP with the guidance of our technical support department, while others may not. In the latter case, eXpress badging will manage and coordinate the IDP Replacement Warranty Printer (RWP) shipment within one or two business days. Once you receive the RWP and remove it from the box, you can place the non-functional printer in the same box for return, and the customer will be responsible for the cost of shipping both ways. The IDP support ticket will be closed once the RWP is received.
Standard Warranty
SMART-31, 51, 81 / SOLID-310, 510, 810
The warranty covers printers, print heads up to 20,000 prints, laminators, encoders, parts, and labor for three years. Advance Replacement above may apply. Note – SMART-81 offers a lifetime print head warranty.
SMART-Bit, SMART-21, and SOLID-210
The warranty covers parts and labor for one year. IDP will NOT warranty damage caused by non-specified film shredding. Depot warranty procedures apply.
SMART-70 and WISE
The warranty covers printers, laminators, encoders, parts, and labor for three years. Also, it covers the thermal print head for two years with unlimited prints (unless excessive replacement occurs). Depot warranty procedures apply.
Consumables
All ink ribbons and laminate products are warranted for one year. Warranty is voided if products are not stored in the following conditions: 65 (10°C) to 75°F (23°C) and 45 to 50% relative humidity. Depot warranty procedures apply.